Hello! I’m Big Jack!
After a career in commercial real estate and economic development and service to several community organizations, I started Total Roof Services in 2011 with my business partner. It wasn’t a job. It was the opportunity I was seeking.
A driving thought for me came after I received a government notice on hurricane preparedness, and it mentioned to “beware of unscrupulous roofers.” I thought to myself, “We have to be that trusted Roofer!”
Listen, I get it. No one gets excited about putting a new roof on a commercial building or, even more, your home. However, other than the foundation, it is probably the most important investment you’ll make in that building.
If you have a good roof, you may have other problems, but if you have a bad roof, you will have other problems.
Now, after nine years in business, we have a track record we can stand on of installing quality products with quality service. What that means for the homeowner, building owner or the property manager is that they can expect a higher level of accountability and service from our team. We’re not standing by and, at the end of the day, looking at a bunch of people pointing fingers. When you hire Total Roof Services, we own the results of our work.
From the time of your initial inspection all the way through final completion of your roofing project, you’ll have an assigned project manager overseeing the project each step of the way.
We warranty our product; we’re certified from our suppliers and we guarantee our work.
You read that right. We guarantee it.
And that’s part of the “Big Jack” story, why we say “Big Jack’s Got Your Back” and why we decided to start putting my big face on our billboards and ads.
It’s my “handshake” with you, our customer and it’s me telling you that “my word is my bond.”
For those customers with whom we’ve worked over the past decade, we hope you say “Big Jack had my back” and we thank you for your business. For those we haven’t worked with yet, we look forward to looking you in the eye, shaking your hand and helping you protect one of the most important systems, your roof, on what is likely one of your largest investments.
And remember, when you work with Total Roof Services, Big Jack’s Got Your Back.
Eric “Big Jack” Jackson
Unparalleled Professionalism & Client Education for Your Roofing Project
Eric and Jose started Total Roof Services Corp. with the mission of being a different kind of roofing company. We put our customers first by educating them so they can make the best decision to meet their goals. Our entire company maintains a focus on supporting our customers!
Thanks to our team of dedicated professionals, our full-service roofing company brings extensive knowledge and skilled craftsmanship to customize your roofing solutions and meet your specific goals and budget.
Your inspection with us isn’t just a one-page checklist—we provide an exhaustive report after your complimentary inspection so you have all the information you need to make an informed decision about your roof. Our approach is truly customized based on your needs, and our focus remains on supporting your agenda, not ours.
Certified Roofing Professionals Dedicated to Meeting Your Goals
Our unwavering focus on customer service and industry excellence are only part of what set Total Roof Services apart. We’re proud to be certified with GAF as a Master Elite® roofer, a designation awarded to only three percent of roofers in the nation!
Not only does our certification with GAF allow us to bring you industry-leading warranties for your new roofing system, it also assures you that when you work with Total Roof Services, you’re working with an accredited, fully licensed, insured and reputable roofer.
Total Roof Services is also proud to be a certified installer with:
- Johns Manville
- TTR Systems
- Gulf Coast Metal Sales
In addition, we’re also a member of the Florida Roofing and Sheet Metal Contractors Association, and are proud to be accredited by the Better Business Bureau with an A+ rating. We’re a certified Minority Business Enterprise and our team is also honored to give back to the community by supporting the Salvation Army.